We’re committed to protecting your right to privacy. In keeping with that commitment, we are providing you with details about the information we collect while doing business.
When you visit our site
When you visit our Site, you will be assigned a permanent “cookie” (a small text file) to be stored on your computer’s hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online shopping experience.
You can choose to browse our Site without cookies, but without these identifier files you will not be able to take advantage of certain features of the Site. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to our Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
When you request a catalog
You are automatically placed on our mailing list when you submit a catalog request. In addition to receiving our catalogs, you may occasionally receive special mailings from us and/or from reputable companies whose products may be of interest to you. To remove your name from our mailing list, please send an e-mail to [email protected] or call us at 1-800-446-5257.
When you place an order with us
To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occasion we may notify our customers about Zendex Tool Corporation specials and may also share your mailing address with other companies whose products and services may be of interest to you. In addition, certain service and on-line training providers require that your name and address be forwarded to them in order to activate the service or training product on your behalf. To remove your name from our mailing list, please e-mail us at [email protected] or call us at 1-800-446-5257. Please note: Even though you may choose to unsubscribe from our email list, for security reasons we will always attempt to send your order, backorder and shipment confirmation emails that detail your purchases. These communications do not contain promotional material.
When you choose to receive e-mail from us
From time to time you may receive e-mailed information about our products, promotions, and services. In addition to receiving e-mail from us, you may occasionally receive special mailings from us and/or from reputable companies whose products may be of interest to you. To remove your name from our e-mail list, please click the “unsubscribe” link at the bottom of any promotional e-mail or send a blank e-mail to [email protected]
When you click on a link in our e-mail communications:
In order to create a better electronic community, we may collect specific user profile information, such as the referring URL. This information is used to identify broad demographic trends that may allow us to provide you with information tailored to your interests. You will not be personally identified from this information.
When you request a log-in name
You can choose a log-in name and password when you place an order online. This will enable online order tracking and allow us to save your customer information so you won’t have to re-enter it every time you place an order. Before you choose a log-in name, you must provide us with your name, mailing address, and e-mail address. We use this information to authenticate your identity whenever you request access to these special online services.
Business customers need a log-in name and password to access their Internet Business Account. To obtain a login name, you must provide your Zendex Tool Corporation account number, company name, department, mailing address, phone number, and the names, telephone numbers and e-mail addresses of all authorized buyers. This information allows us to quickly process orders and provide efficient customer service.
When you leave our site
A special word to parents of children under the age of 13
We strongly encourage parents of young Web users to play an active role in their children’s online activity. Children under age 13 should not submit orders, application forms, service requests or other documents to Zendex Tool Corporation without prior consent of their parent or legal guardian.